Coronavirus (COVID-19) Infection Prevention & Control Policy

Every one of us has been affected by the coronavirus (COVID-19) pandemic. 

Our priority is to keep us as safe as possible. I have completed a COVID-19 Awareness course and a number of changes have been implemented in line with the government guidelines. 

Booking Appointments

If I, or any member of my household, feel ill or have symptoms of C0VlD-19, we will self-isolate immediately. This may mean that I have to cancel your appointment at short notice. I appreciate that this may be inconvenient, but it is done entirely for your own safety. If your appointment is cancelled, you will be able to re-book again or ask for a full refund / voucher.

If you or any of the people you live with feel ill or display any symptoms of C0VlD-19 – please advise me as soon as possible and DO NOT COME TO THE HOUSE FOR YOUR APPOINTMENT. You will not be charged for any appointments which you miss due to illness / self-isolation.

Visiting Reiki For Life Now

For your safety and to maintain social distancing, please attend your appointments as close to the appointment time as possible. 

The NHS Test & Trace QR code will be displayed in the entrance hall and treatment room for you to scan on entry, using the NHS COVID-19 App.  Attendance times are kept securely in line with GDPR guidelines for all clients, so that those without this App can be kept appropriately informed.

The frequency of cleaning within the treatment room, entrance hall and toilet has been increased, including making sure that common surfaces, door handles, light switches etc. are wiped clean using disinfectant products between each client.

Wherever possible, environmentally friendly, single use items will be used during a treatment that will be disposed of safely after use in order to protect you from cross infection. 

Hand sanitiser will be available for you to use when you come into the building.  

Please wear a face covering or facemask for the duration of your appointment, unless exempt due to health reasons. I will understand if you wish to wear other PPE such as disposable gloves during your treatment. 

Please be aware that I will be using a face shield and facemask during your visit and treatment, as per the government guidelines.

All disposable items are safely removed from the treatment area between each client and any towels used are washed at 60°C.


A risk assessment has been done on treatments and I am confident that we can continue to provide these safely.

In order to avoid handling cash, please pay for your treatment in advance using bank transfer. 

During your treatment

We understand the importance of hand hygiene and I will ensure that my hands are washed in accordance with NHS recommendations before the start of your treatment.

We will try to make your treatment as safe, comfortable and enjoyable as possible. If you have any concerns about your treatments, please let me know and we will do what we can to assist you. 

All of these procedures have been implemented for your safety and mine. We will continue to take advice from the Government and the NHS regarding safe practice and will amend them as necessary. 

Thank you for your understanding.

Updated: 22/09/20